Assigning a person as a Super Admin will give them access to everything, and we mean everything. This includes viewing all private notes, and financial records, and the ability to change account settings and billing information. The purpose of a Super Admin is so that you always have at least one person who can access and control the account.
Caution
Making a person a Super Admin will override any access permissions assigned to them, so only assign people you completely trust as a Super Admin. There shouldn’t be any reason to have more than two or three Super Admins. For all other users, use Access Permissions to allocate access within the account.
Adding a new admin in Tithely will automatically create a Super Admin in Elvanto. Only Tithely Account Owners and Admins are able to log into Elvanto directly from their Tithely dashboard. All other Elvanto admins will need to log into Elvanto using their orginizations unique Elvanto URL or at login.elvanto.com unless added as Admins in Tithely. Limited users in Tithely cannot use SSO.
Adding a Super Admin
- Log into Elvanto as a Super Admin
- Select Settings.
- Locate and select Super Admins.
- Search for the user you would like add in the search bar.
- Click the persons name.
- Select Save.
Note: This will immidiately make this person a Super Admin.
Tip
Adding a user as a Super Admin will not send them login detials. If a new Super Admin has not been sent login detials you will need to innitiate this in their profile.
Removing a Super Admin
- Log into Elvanto as a Super Admin
- Select Settings.
- Locate and select Super Admins.
- Select the Trash Can icon next to the Super Admins name you would like to remove.
- Select Save.
You are now able to add or remove Super Admins from your Elvanto account. If you have any further questions please reach out to our support team.