Sending Log In Details to People

There may be times when you need to send login details to people for them to access Elvanto. Using any of the following methods will allow the user to set their password, and if not set already they can also set their username. If their username is already set, it will display their username for them.

Sending Login Details to an Individual

1. Log into Elvanto as an Admin.
2. Select People.
3. Search for the user you would like to send details to.
4. Select the user.
5. Select Account & Volunteering.
6. Locate the Log In Details section.
7. Check the box Send these login details by email.
8. Select Save.

Send Login Details to All Volunteers

1. Log into Elvanto as an Admin.
2. Hover over People and select Volunteers. 
3. Select Send Login Details.
   Note: This is in the top right of the screen.
4. Select to send to: 
   • All Volunteers
   • Volunteers who have NOT yet logged into their account
   • Volunteers who have logged into their account
5. Select Filter Volunteers.
6. Edit your email or use the prefilled template.
7. Select Send.

Send Login Details to All Users or a Group of Users

1. Log into Elvanto as an Admin.
2. Select People.
3. Select Contact People.
   Note: Use a filter or select the check box if you would only like to send login details to a few users. Select Contact People without designating who will include your entire user base.
4. Edit your email.
5. On the right-hand side confirm recipients. 
6. Add this text as your text block: 
   

   Hi %firstname%,

   Below is your login information to access your account:
   %site_url%

   Username: %username%
   Email Address: %email%

   If you have already been provided a password, you can use it to log in to your account.

   If you have not been provided a password, you can set one for your account at:
   %password_url%

   Kind regards,
   
   

7. Review your email and recipients. 

8. Select Send.
   Note: You are able to send a test email to ensure everything is working.

You are now able to send login details to your users. If you have any further questions please reach out to our support team.