Logging In and Resetting Your Password as an Elvanto Member

Need to know how to login as a member to your Elvanto account? Whether it's your first time logging in or you're looking to reset a forgotten password, this guide has you covered. If you are an admin and need to reset a password for a member please reference this article: How to Reset a Password for a User in Elvanto

What You Need to Log In

In order to log in, you'll need login details. These details will be emailed to you from your church's Elvanto. If you haven't received your login details, you should speak to the person in charge of rolling out Elvanto at your church.

If you've already received this email, you'll just need: 

  • The link to your church's Elvanto.
  • Your username/Email.
  • Your password.

Once you've logged in, you'll start on your account's homepage.

What Happens When You Forget Your Password

It happens to all of us from time to time: we forget things. It's no reason to panic. Here are the stpes to resetting your password.

  1. Locate the 'Reset Password' Option: On the Elvanto login page, find and click on the "Reset Password" link, usually located at the bottom of the page.
  2. Provide Your Email Address: Enter the email address that is associated with your Elvanto Member account in the provided field.
  3. Request a New Password: Click on the Reset Password button to initiate the password reset process.
  4. Check Your Email: Look in your email inbox for a password reset email from Elvanto. This email should arrive shortly after requesting a new password.
  5. Follow the Link: Inside the email, there will be a link to reset your password. Click on this link, and it will take you to a secure page on the Elvanto website.
    Note: If your email is associated with more than one Elvanto account, select the account you are attempting to log into.
  6. Create a New Password: On the secure page, you'll be prompted to enter a new password. Make sure to choose something strong and unique.
    Note: If you are using the mobile app to log in, by selecting the link in the Reset Your Password email will open your mobile devices web browser instead of the Elvanto App.
  7. Log Back Into Your Account: Return to the Elvanto login page and use your email and newly created password to log back into your account.

Elvanto Tip

If you are still experiencing issues after following the steps outlined in this article please reach out to your Church Admin for support.

Accessing your Elvanto account is a straightforward process, whether you're logging in for the first time or need to reset a forgotten password. By following the simple steps outlined above, you can swiftly gain access to your account's homepage. Always remember to keep your login details secure, and don't hesitate to reach out to your church's Elvanto administrator if you encounter any issues or have any questions.

 

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