Who gets notified about Swap/Replace Request?

Staying informed about volunteer notifications is crucial for maintaining a well-coordinated and responsive team. Understanding the different types of notifications related to swap and replacement requests ensures that volunteers and team leaders are always aware of changes and can act promptly. This guide provides detailed information on the various notifications sent during volunteer swaps and replacements, helping you keep track of important updates and ensuring smooth transitions within your team. To view the full list of automated notifications and to learn how to customize them follow our instructions here.  

Important Note: Communication about why a volunteer needs a swap or replacement is handled directly between volunteers. "Reports To" individuals are not automatically included in these notifications to protect volunteer privacy.

Notifications for Swap Requests

  • Volunteer Swap Request 
    Sent when a volunteer requests a swap with another volunteer.
  • Volunteer Swap Completed
    • Requestor Notification
      Sent to the requestor when a volunteer accepts a swap request.
    • No Response Notification
      Sent to the volunteers who have not yet responded when another volunteer accepts the request.
    • Accepted Volunteer Notification
      Sent to the volunteer who accepts a swap request. 
    • Reports To People Notification
      Sent to the reports to people when a volunteer accepts a swap request.
  • Volunteer Swap Unsuccessful 
    Sent to the requestor when all volunteers have declined their swap request
  • Volunteer Swap Canceled
    • Requestor Notification
      Sent to the requestor when their swap request has been canceled.
    • Volunteer Notification 
      Sent to the volunteers when a swap request that included them has been canceled. 

Notifications for Replacement Requests

  • Volunteer Replacement Request 
    Sent when a volunteer requests to be replaced by another volunteer.
  • Volunteer Replacement Completed
    • Requestor Notification
      Sent to the requestor when a volunteer accepts a replacement request.
    • No Response Notification
      Sent to the volunteers who have not yet responded when another volunteer accepts the request.
    • Accepted Volunteer Notification
      Sent to the volunteer who accepts a replacement request. 
    • Reports To People Notification
      Sent to the reports to people when a volunteer accepts a replacement request.
  • Volunteer Replacement Unsuccessful 
    Sent to the requestor when all volunteers have declined their replacement request.
  • Volunteer Replacement Canceled
    • Requestor Notification
      Sent to the requestor when their replacement request has been canceled.
    • Volunteer Notification 
      Sent to the volunteers when a replacement request that included them has been canceled. 

Whether you're managing swap requests, handling replacements, or simply staying on top of volunteer activities, being in the know about these notifications helps maintain an organized and efficient volunteer system.