Working With Volunteers // Communicating Schedules in Elvanto

A large part of being a volunteer is simply showing up! Here’s how Elvanto can help make sure that happens.

Automatic Notifications

Take human forgetfulness out of the equation by automatically notifying volunteers when they’re scheduled. Volunteers can turn off these notifications, and email spam filters might begin to block these messages if they are too frequent.

Learn how to set up these notifications at this page.

If someone in your volunteer team is not receiving these notifications, it might be because they’ve turned off ‘Receive scheduling emails’ in their personal information or unsubscribed. To re-add them to the list, edit their personal information in the People area and check the appropriate boxes below their email address or phone number.

Automatic Reminders

Automatic reminders work similarly to Schedule Notifications, but they count back a number of days from the service and email any volunteers that have not confirmed or declined their rostered position.

Learn how to set up these reminders at this page.

Like Schedule Notifications, Reminders can be turned off by volunteers. To re-add them to this process, edit their personal information through People.

Reports To

‘Reports To’ is a great way to catch volunteers who might slip through the cracks if they’ve turned off email and SMS communication. ‘Reports To’ will notify someone whenever a person confirms or declines their position (confirms are optional). This allows you to keep track of any late withdrawals and anyone who might not know they’re rostered on.

You can set up ‘Reports To’ for any Department, Sub-department, or Position. If there’s someone who especially needs to know they’re on, you can also set up ‘Reports To’ through an individual’s Account tab in their Profile page. For example, if you’re welcoming a new volunteer into your ministry, set up their Account so they report to you. Whenever this volunteer confirms their involvement in a service, you’ll get an email and be able to support them as necessary.

Learn how to set up ‘Reports To’ capabilities at this page.

By using these features, Elvanto helps ensure that your volunteers are informed and reminded of their commitments, improving attendance and support within your ministry.