This article provides a quick guide on managing profile phone numbers within your system, emphasizing the importance of country-specific formatting. Understanding these formatting nuances is crucial for effective communication and data management across profiles.
Overview of Profile Phone Number Fields
When managing profiles within your system, each profile is equipped with two built-in phone number fields:
- Mobile Phone Field: This field is directly linked with SMS integrations to facilitate streamlined communication.
- Custom Fields: These fields are reserved solely for storing additional phone number information and are not linked to SMS integrations.
Formatting of Mobile Phone Numbers
The formatting of the mobile phone number field is influenced by two primary factors:
-
Account Country Setting:
- Navigate to Settings > Account to see the country selected for your account. This setting determines the default phone number formatting.
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Location-Specific Settings:
- If your account utilizes multiple locations, the phone number formatting will default to the country associated with each specific location. Access this setting under Settings > Locations.
- The country listed within a user’s profile can override the default account-specific setting for that particular profile.
Examples of Country-Specific Formatting
Understanding how phone numbers are formatted based on the country settings is essential for correct data entry and communication. Here are examples from three countries:
- United States: Numbers will be formatted as (XXX) XXX-XXXX.
- Australia: Numbers will display as XXXX XXX XXX.
- Canada: Numbers adopt the format (XXX) XXX-XXXX.