If you're experiencing slow download speeds on your Elvanto account, here are several steps you can take to troubleshoot and resolve the issue.
System Requirements
-
Ensure System Compatibility:
- Verify that your computer and software match Elvanto's [system requirements](link to system requirements).
-
Update Browser:
- Make sure your browser is up-to-date.
-
Check Browser Extensions:
- Disable unnecessary browser extensions and plugins, as they can slow down browsing.
Internet Connection
-
Test Other Websites:
- Visit other websites to compare loading times. If other websites are also slow or dropping out, the issue may be with your internet connection.
-
Check ISP:
- Contact your Internet Service Provider (ISP) to see if they are experiencing issues or if there are a lot of users online during peak times.
-
Test from Another Connection:
- Try accessing Elvanto from a different internet connection, such as at home or on your smartphone with Wi-Fi turned off (using your phone carrier's internet). Compare the download speeds.
By following these steps, you can identify whether the issue is with your system or internet connection and take appropriate action to improve your download speeds.