How to View who Unsubscribed From Email or SMS

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Please note that we are unable to show who unsubscribed from MailChimp at this time. This new report will only show unsubscribes made to general or scheduling emails sent within Elvanto. To view MailChimp unsubscribes, simply log into your MailChimp account and use their built-in reports.

You can easily see who unsubscribed from Emails and SMS sent from your account by navigating to the Reports > People page.

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There, you will see a report named ‘Unsubscribes’. You can then choose to filter the report by date range, what they have unsubscribed from, people categories, demographics and locations. Once you have set up your report, click the ‘Generate’ button.

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Last Updated: 13th December, 2016

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